Question 1

What is your cancellation policy?

Accepted Answer

We get it that sometimes things come up and you may need to cancel. The Radiant Retreat has a 50% cancellation fee. If you are unable to make the appointment, please kindly notify us as soon as possible to reschedule.

Question 2

How does Maintenance Brazilian pricing work?

Accepted Answer

Maintenance Brazilian pricing requires a visit within 6 weeks of your previous wax and is not for first time clients. The Brazilian is for female clients only.

Question 3

Can I book add-on services on their own?

Accepted Answer

Add-ons are not standalone services. The Oxygen Treatment can be added to facials of 45 minutes or longer.

Question 4

Are lash extensions open for new clients?

Accepted Answer

Lash extensions are currently booking existing lash clients only.

Question 5

Which facial should I book if it is my first time?

Accepted Answer

We warmly recommend the 65 Min Signature Facial for first time guests. It provides ample time for a thorough skin consultation, double cleanse, enzyme exfoliation, targeted mask, and soothing massage.

Question 6

Is Celluma LED light therapy safe for sensitive skin?

Accepted Answer

Yes, Celluma LED is gentle and non-invasive, with no downtime. It may help calm redness and support a healthy skin barrier.

Question 7

How should I prepare for my facial?

Accepted Answer

Please avoid heavy active exfoliants (such as strong AHAs, BHAs, or retinoids) for 48 to 72 hours prior to your treatment. Arrive with or without makeup, as every facial includes a double cleanse.

Question 8

Where are you located and is there parking?

Accepted Answer

The Radiant Retreat is located at 149 Pineview Dr B in King, NC 27021. Convenient private parking is available right in front of the studio.

Studio Policies & FAQ

Appointment & Service Policies

Cancellation Policy

Waxing Requirements

Add-On Services

Lash Extensions Booking

Frequently Asked Questions

Have a question? We would love to hear from you.

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